Terms of Service

1. Acceptance of Terms

By accessing or using mp3tovideoai.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We may update these terms from time to time, and continued use constitutes acceptance of any changes.

2. Account and Security

You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating an account and keep it up to date. You are responsible for all activity that occurs under your account.

3. Content Safety and Acceptable Use Policy

As an AI-powered media generation platform, we maintain strict content safety standards. The following types of content are strictly prohibited:

• Sexually explicit, nude, or pornographic imagery of any kind.
• Sexually suggestive content including but not limited to undressing, suggestive poses, or NSFW material.
• Any adult content (18+) or sexually oriented material.
• Deepfake, face-swap, or face-manipulation content designed to deceive or harass.
• Content that violates any applicable laws or third-party rights.
• Hateful, violent, or discriminatory content targeting individuals or groups.

Enforcement: All user prompts are screened through content moderation filters via the CREEM Moderation API before generation. Our platform utilizes AI models with built-in safety mechanisms that automatically refuse to generate infringing, illegal, or NSFW content.

Violation of this policy will result in immediate account termination without refund. We reserve the right to monitor generation outputs for compliance.

4. Content Rights

You retain ownership of any audio files you upload. By using our service, you grant us a limited license to process your files solely for the purpose of generating videos. Generated videos are yours to use, share, and publish. You must have the rights to any audio you upload.

5. Payments and Merchant of Record

Our order process is conducted by our online reseller Creem.io. Creem.io is the Merchant of Record for all our orders. Creem provides all customer service inquiries and handles returns.

Our service uses a token-based billing system and subscriptions. Tokens are consumed when you generate or export videos. Purchased tokens do not expire and retain their full value indefinitely. Subscription plans renew automatically unless cancelled before the renewal date. All prices are listed in USD.

Refund Policy

Due to the digital nature of our token-based service and the immediate consumption of AI processing resources, all token sales are final. We generally do not offer refunds for any token pack purchases.

If you have an issue with a transaction or subscription, you must contact our support. We will respond to customer requests within 3 business days. If we fail to respond within this timeframe, our Merchant of Record (Creem.io) reserves the right to issue a refund on our behalf to ensure customer satisfaction.

Subscription Management

You can cancel your subscription at any time directly from your account settings dashboard or via the Creem Customer Portal. The cancellation will take effect at the end of the current billing cycle.

6. Disclaimers and AI Model Usage

mp3tovideoai.com provides a custom interface and enhanced functionalities built on top of various third-party AI models. This platform is an independent product and is not affiliated with, endorsed by, or sponsored by any AI model creators. We provide access to these models through our custom interface and integrations.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the continuous availability or performance of the underlying third-party AI models.

7. Termination

We may suspend or terminate your account if you violate these terms (especially regarding the Content Safety Policy). You may delete your account at any time. Upon termination, your right to use the service ceases immediately, though we may retain certain data as required by law.

8. Contact

If you have questions about these Terms of Service, billing, or need support, please contact us at support@mp3tovideoai.com.